Avaliação do SAMU na atenção às urgências e emergências em Campo Grande/ MS

Abstract

This study aims to meet cases of emergency care and stabilize the patient so that it arrives in better health in the service prehospital care or hospital. The aim of this research was to evaluate state of implementation of SAMU Regional Campo Grande-MS as part of RUE. a representative sample of events attended by 2013 year SAMU was used to evaluate the efficiency of service based on the elapsed time of the various stages of care of an occurrence and a sample of clinical cases seen in the emergency department and hospital emergency reference evaluate the effectiveness of the handling of cases handled by the SAMU and the effectiveness of the emergency mobile care service model adopted in the country. In 2013 the Regional SAMU Campo Grande received 535,439 calls, resulting in 44,907 car orders for service, especially for the clinical causes and usually destined for hospitals. The SAMU service response time was 25 minutes 43 seconds, and the time the regulator doctor was what had longer followed the vehicle's travel time to the place of occurrence. The effectiveness of SAMU service model was observed by the minor difference of 26 minutes and 28 seconds when compared to the service time of the fire department. The time required for the effectiveness of service of the occurrence was 6 hours 39 minutes and 21 minutes. There has been a satisfactory efficiency and effectiveness of the operation and care of the SAMU, but still becomes necessary to adopt mechanisms that can reduce the response time and the residence time of the ambulances in referral centers.