USO DE TECNOLOGIAS E AUTOMAÇÃO NO AMBIENTE DA PRESTAÇÃO DE SERVIÇOS DE CONTABILIDADE

Abstract

The goal of this research was to identify perceptions of the advantages and disadvantages of using technology and automation in the environment of accounting service providers in the municipality of Nova Andradina – MS. The methodology adopted was a quantitative survey using a semi-structured questionnaire with multiple-choice questions, applied to accountants, accounting entrepreneurs, and accounting staff in local offices. The research results identified that automation is an indispensable tool for the profession, allowing accounting firms to provide services to clients in different regions of the country, and even abroad, expanding the geographic reach of their activities. In the respondents' perception, computerized systems allow for greater efficiency in task execution, contribute to the accuracy of information, compliance with fiscal and managerial deadlines, with a direct positive impact on productivity and error reduction. It was also found that there are challenges in adapting professionals and the need for constant updating in the face of technological innovations.