PRATICAS DE COMPLIANCE EM UMA ORGANIZAÇÃO PÚBLICA

Abstract

This study aims to examine the impact of compliance programs on the processes of a public organization. For this, a descriptive research was adopted with a single case study, through interviews, allowing a qualitative analysis of the concepts and data relevant to the topic. Data were collected through a semi-structured interview guide with 11 questions about Compliance, addressing the adoption of the program and its implementation in the organization. To analyze the data, the content analysis technique was used. The results demonstrate that compliance programs have a significant impact on public organizations, strengthening the ethical culture and promoting transparency and compliance practices. Analysis of the programs reveals that, despite the effective implementation of policies and training, there are areas that require improvement, such as continuous risk monitoring and the formalization of internal controls. The contribution of this study to academia is relevant, as it expands the understanding of how compliance programs can be applied and optimized in public organizations.