Controle de produção: Analise do backflushing em uma indústria de refrigeração comercial em Três Lagoas – MS

Abstract

The household appliance production sector, especially in the commercial refrigerator segment, faces significant challenges in optimizing its processes and ensuring operational efficiency. Among the critical stages of this production cycle, production tracking stands out as an essential element for monitoring, controlling and improving the performance of the assembly lines. This article has the goal of identifying what are the causes that hinder the production line backflushing in a commercial refrigeration industry and propose improvements to the problems raised. Thus, through data collection and report analysis it was possible to elaborate Pareto and Ishikawa diagrams, identifying that the manufacturing sector is bottleneck of the tracking process in this case study, it was pointed out that the lack of or delays in the approval of production orders deviations is its main difficulty. At this point, it was observed that the data analyzed were spreadsheets of reports issued by The ERP system adopted by the company, and the reporting process is partially as automated(backflushing). As a result, the 5W2H was elaborated in order to address the pending tracking items in the report spreadsheet, aiming a greater mobility and flexibility to operations. Furthermore, The Payback, an important tool for decision-making was utilized to analyze the necessary time to recover the value invested in the actions proposed in the 5W2H.