AVALIAÇÃO DOS ATRASOS NAS ENTREGAS DE TORAS DE MADEIRAS PARA UMA EMPRESA DE CELULOSE

Abstract

The cellulose sector in Mato Grosso do Sul is essential to the local economy, with cellulose being primarily extracted from eucalyptus. This process involves complex logistics, which is crucial to ensuring the continuous growth of companies in the sector. To achieve this, the implementation of effective logistics strategies is fundamental. This study is an exploratory case study that aims to analyze delays in the delivery of wood transported by three-train trucks to a factory in Três Lagoas. The research utilized quality tools such as the check sheet, Pareto diagram, Ishikawa diagram, and GUT Matrix. Data analysis, through the check sheet and Pareto diagram, indicated that the main contributing factor to delays in transporting wood to the cellulose factory is the distance between the farm and the manufacturing unit. The application of the Ishikawa diagram allowed the identification of the main causes of these issues, including excessive working hours, inadequate truck maintenance, lack of standardization, drivers' driving styles, dissatisfaction with work, tire wear, poor planning, and insufficient training. Finally, the application of the GUT Prioritization Matrix highlighted the urgent need for the company to address the management of employees' excessive working hours. Based on this, it was possible to develop an improvement proposal, presenting a logistics strategy aimed at reducing employees' travel distances by adopting a "half-trip" practice.