Proposição de melhorias para o gerenciamento de estoque e controle da produção: um estudo de caso em uma empresa de salgados e delivery

Abstract

Small and medium-sized enterprises (SMEs) play a vital role in the economy, significantly contributing to job creation and innovation. However, these organizations face unique challenges, especially when it comes to managing operations. Inventory management and production control are critical elements for operational efficiency and the sustainability of SMEs. The lack of proper management can lead to high costs, lost sales opportunities, and customer dissatisfaction. Given these issues, the opportunity for improvement arises within a small family-owned business. This study aims to propose improvements in inventory management practices and production control in a small snack and delivery business. Qualitative and quantitative methods were used, including a technical visit to the company under study, where the results helped organize the company’s inventory and establish performance, quality, and availability indicators that can assist the business in the future in enhancing its efficiency.