PROGRAMA 5S E A PERCEPÇÃO DOS COLABORADORES: um estudo em duas empresas frigoríficas na Região Cone-sul de Mato Grosso do Sul

Abstract

This paper aims to investigate the perception of employees from two meat-packing companies located in the Southern Cone Region of the state of Mato Grosso do Sul (MS) in relation to the implementation of the 5S methodology. To this end, the literature review discusses quality management and the 5S philosophy. We made a descriptive quantitative research, through the application of a structured questionnaire, obtaining 119 responses. As a result, there is a wide acceptance of the program by respondents, evidenced by high percentages of recognition, contribution and usefulness, as well as a high level of familiarity on the part of the employees who participated in the research. However, it is important to note that there was a low representation of operational-level positions among respondents (10.93%). This may indicate several situations, such as limited accessibility to the internet and technologies in general, the lack of encouragement from management to involve the operation in this type of program or even the lack of interest on the part of employees working on the factory floor. We concluded that employees' perception regarding the 5S program is generally positive.