QUALIDADE DE VIDA NO TRABALHO: UMA ANÁLISE DA PERCEPÇÃO DOS COLABORADORES DE UMA EMPRESA DE TRANSPORTES

Abstract

Quality of life at work (QWL) has been a topic that is widely targeted and studied within organizations, in order to improve the work environment. Knowing that for the development of the organization, achieving goals and promising results, the organization depends on its employees, the quality of life at work is directly linked to satisfaction, motivation, well-being, physical and psychological health of employees inside and outside the company. organization. In this sense, the present study aims to analyze the perception of employees of a transport company through the parameters of QWL assessment. To this end, a quantitative survey was carried out among employees, using the model developed by Walton (1973), which addresses 8 factors of the QWL theory. The results showed a high number of satisfaction in relation to the factors evaluated, with fair and adequate compensation, working conditions, constitutionalism, work and total living space being the factors with the greatest satisfaction, while the factors that employees responded as neither satisfied nor dissatisfied, demonstrating indifference and needing attention from the organization. The factors being the use and development of capabilities, opportunities for growth and security, social integration and social relevance of work life. In order for there to be satisfaction, motivation and physical and psychological health of employees, the implementation of QWL programs within the organization is essential, as the negative impact on quality of life at work leads to low productivity and sick employees.