FOFOCAS NO AMBIENTE ORGANIZACIONAL: Uma Análise Bibliométrica da Produção Científica Global (2020-2025)

Abstract

Gossip is a social phenomenon present in all social relationships, including organizational contexts, where it influences interpersonal relations, informal communication, and workplace perceptions. Given the relevance of this topic, this study aimed to analyze the global scientific production on gossip, with particular emphasis on the organizational context, between 2020 and 2025, using a bibliometric approach. The research was based on 305 articles indexed in the Scopus database and analyzed with the support of VOSviewer software. The findings indicate a growth in publications over the examined period and reveal that the literature is primarily structured around relational and communicational dimensions, as well as the distinction between positive and negative gossip, mediated by processes of evaluation and perception. Based on these results, the study highlights practical implications for organizations, emphasizing the importance of human resource management strategies focused on improving internal communication, strengthening interpersonal relationships, and preventing conflicts arising from informal communication. It is concluded that, although gossip is often associated with negative effects, understanding it as a complex social phenomenon may support more informed managerial practices aligned with the informal dynamics of the workplace.