A Gestão por Competência nos Tribunais de Justiça Estaduais

Abstract

This dissertation examines the stage of implementation of Competency-Based Management (CBM) in Brazilian State Courts of Justice, identifying the main difficulties and facilitating factors encountered, as well as the benefits perceived throughout this process. It is a mixed-method study with a descriptive approach, based on data collected through a semi-structured survey questionnaire administered to Human Resources managers of state courts of justice via the Google Forms platform. Data was collected between May and July 2025, with 32 respondents from 15 Courts located in different regions of the country. The data were organized and analyzed using measurement scales and content analysis. The findings indicate that the implementation of CBM in the State Courts of Justice is still at an initial or intermediate stage, with specific advances primarily concentrated in the mapping and training phases, while the evaluation and institutionalization dimensions show greater weaknesses. Among the main difficulties identified are aspects of organizational culture that affect change processes, the level of engagement of civil servants and managers, and limitations in human resources. Regarding the benefits identified, improvements were highlighted in employee qualification and training, enhanced organizational performance, and stronger strategic alignment between individual competencies and organizational needs. In courts that have not yet implemented the model, the main difficulties reported include lack of support from top management, frequent changes in leadership, limited availability of human resources, and institutional structural constraints. As a practical contribution, the study presents a pilot qualification course project to be delivered by the Judicial School at the Court of Justice of Mato Grosso do Sul, which may be replicated in other state courts of justice, with the aim of strengthening CBM and serving as a guide for public managers interested in consolidating competency-based management practices. Theoretically, the research broadens the debate on the applicability of CBM in the public sector, particularly within the context of the State Judiciary, contributing to the improvement of human resource management policies and to the advancement of public governance practices in Brazil.