A ESCUTA DE SERVIDORES ASSEDIADOS POR MEIO DA CLÍNICA PSICODINÂMICA DO TRABALHO

Abstract

This article presents an analysis of the work environment of female civil servants in Corumbá, MS. Based on the Psychodynamics of Work (PdT), developed by Christophe Dejours, the study explores how the organizational environment can be both a source of satisfaction and psychological distress. The research, conducted in the context of an internship in Organizational Psychology, used a qualitative approach through collective listening sessions with three participants. They reported experiences of moral harassment, work overload, lack of recognition, and precariousness. The results highlighted the psychosocial suffering of the female civil servants, expressed in physical and emotional symptoms such as anxiety attacks and lack of motivation. By offering a space for collective reflection, PdT made it possible to identify abusive organizational dynamics and suggest structural and individual interventions to mitigate damage. Although three collective sessions were not enough to completely resignify the suffering of the participants, the study highlights the importance of preventive and educational actions that promote healthier and more respectful work relationships, as well as contributions from all workers.