ESTRUTURAÇÃO DE UM PLANO OPERACIONAL PADRÃO PARA UMA INDÚSTRIA TÊXTIL DE CONFECÇÕES

Abstract

This study proposed the structuring of three standard operating plans (SOPs) for the production of post-surgical and aesthetic knitwear in a small textile industry in Campo Grande, MS, focusing on three strategic products selected due to their high demand, dependence on specific knowledge and greater incidence of production bottlenecks. The main challenges identified were the lack of detailed technical sheets, the dependence on the knowledge of a single seamstress for products in the aesthetic line, the high variety of items and the seamstresses' lack of familiarity with new products. These problems resulted in inconsistencies in processes, an increase in errors and compromised delivery times. The study used semi-structured interviews with the seamstresses to identify bottlenecks and opportunities for improvement, qualitative content analysis to interpret the answers collected and on-site observations of the production processes to map out each manufacturing stage in detail. As a result, standard procedure manuals were drawn up, containing flowcharts and photos of each stage of the process for the three items, in order to generate greater uniformity in the processes. The conclusion is that applying these manuals to the company's production process has reduced operating costs, manufacturing errors and increased the agility with which tasks are carried out, bringing the knitwear production system into line with lean manufacturing principles.