Impactos da utilização de indicadores de resultado no programa de segurança: um estudo de caso em uma indústria química em Três Lagoas

Abstract

The concept of work originates from the early days of humanity; however, the field of occupational safety is relatively recent, with its implementation in industries starting from the First Industrial Revolution. Concepts such as labor laws in Brazil emerged during the Old Republic period and gained strength with the creation of the CLT (Consolidation of Labor Laws) in 1943. Nowadays, there are various ways to ensure the safety of workers, one of which is through programs and safety measures allied with methodologies. One of these methodologies is BBS (Behavior Based Security), which observes employee behaviors. However, in order to understand the performance of these programs, a way to measure their results is necessary, and one of the ways is through the use of indicators to guide decision-making. The objective of this study is to analyze the changes in the results of a safety program in a company before and after the implementation of performance indicators. A case study methodology was used, involving direct observation of the facts and document analysis of the indicators employed by the company under study. Thus, it was possible to analyze the changes in results between the years 2022 and 2023 after the implementation of performance indicators in the safety program.