TREINAMENTO E DESENVOLVIMENTO EM PEQUENAS E MÉDIAS EMPRESAS: uma análise a partir da perspectiva dos colaboradores

Abstract

In the context of small and medium-sized enterprises (SMEs), the issue of employee training and development represents a significant challenge. The central problem addressed in this study focused on the relevance of these programs from the perspective of employees, considering their perceptions and needs. The objective of this work was to investigate how training and development programs were perceived by employees and former employees of SMEs. The methodology is quantitative and involves the application of questionnaires via GoogleForms to employees of small and medium-sized companies in Naviraí - MS. The main results indicated that, although the programs were valued, there was room for improvements in personalization, content and evaluation. The research highlighted the importance of aligning training and development initiatives with the needs and expectations of employees to maximize their potential in SMEs.