Recrutamento e seleção de pessoas: o impacto do uso da tecnologia no processo de contratação de pessoas

Abstract

The use of technology in the recruitment and selection process has positively impacted the way organizations find, evaluate, and hire talents. By adopting technological tools, it is possible to expand the reach, improve the quality of evaluation, facilitate communication, and optimize processes. This study aimed to assess the impact of new technologies on recruitment in the selection processes of professionals, based on scientific articles published in the period from 2011 to 2021. Therefore, a systematic literature review was conducted with a qualitative approach, using Redalyc and Spell platforms as sources of assistance. After the survey and selection of articles, four articles were identified that align with the objective of this research. Upon analysis of the selected articles, it was found that the impact of technology in the hiring process is significant, with advantages such as conducting pre-analysis of candidates to make the process more efficient and reliable, utilizing social media for information search, enabling organizations to better identify candidate profiles for appropriate classification, and technology providing cost reduction and time optimization. The use of technology during the hiring process is an approach that should be further explored. As evidenced in the research, many professionals still have reservations about adopting this means, as they perceive technology as an advantage in this process.