VIOLÊNCIA OCUPACIONAL CONTRA MÉDICOS E EQUIPE DE ENFERMAGEM EM UNIDADES DE PRONTO ATENDIMENTO DE CAMPO GRANDE, MS

Abstract

Occupational violence in emergency care units constitutes a growing and complex phenomenon in the field of health care. This study aimed to investigate occupational violence experienced by physicians and nursing staff working in Emergency Care Units and Regional Health Centers linked to the Municipal Health Secretariat of Campo Grande, Mato Grosso do Sul. This is an exploratory, descriptive, and analytical study with a quantitative approach and nonprobabilistic convenience sampling. Data were collected through a structured questionnaire and analyzed using Excel® 2019 and SPSS® version 23.0. A total of 170 professionals participated: 71.8% were female, 49.4% were nursing technicians, 32.4% nurses, and 18.2% physicians. Perceived workplace safety showed a median score of 3 on a scale from 0 to 10. Among the most frequently reported risk factors were violent companions (88.2%), lack of security personnel (84.7%), and aggressive patients (82.9%). Regarding the types of violence experienced, 89.4% reported verbal violence, 35.3% moral harassment, 16.5% physical violence, and 6.5% sexual violence. It is concluded that occupational violence in emergency care units represents a relevant and multifactorial problem, with significant rates of verbal, physical, moral, and sexual violence, directly impacting the safety and well-being of health professionals. The findings highlight the need for institutional measures, including strengthening security, training for the management of risk situations, and the implementation of public policies aimed at preventing and mitigating this phenomenon. The adoption of such strategies is essential to promote safer work environments and to preserve the physical and mental health of these professionals, who play a central role in delivering health care to the population.