DESEMPENHO E COMPROMETIMENTO DE TRABALHADORES DA SAÚDE EM UNIDADE DE EMERGÊNCIA BRASILEIRA: ESTUDO TRANSVERSAL

Abstract

Objective: To assess the levels of performance and commitment of healthcare workers involved in surface cleaning and disinfection in an emergency service. Methods: A descriptive, cross-sectional study with 69 healthcare workers. Data were collected using a sociodemographic questionnaire, the Work Motivation Scale, and the Organizational Commitment Scale. Results: Nursing professionals accounted for 82.4% of the sample. Continuance commitment (mean: 3.7; Standard Deviation: 1.0) was higher than normative (3.3; SD: 1.1) and affective commitment (2.8; SD: 1.1). Men reported less guilt about leaving the organization and higher self-perception of effort, whereas women presented greater perception of obligation toward the institution. Performance perception was high, with means ranging from 4.0 to 4.2 in positive self-assessment items. Conclusion: It is essential to implement management strategies aimed at valuing professionals, improving working conditions, and positively impacting the quality of care provided.