ARTIGO GESTÃO DE OPERAÇÕES JK

Abstract

The case study of JK Calçados, a small family-owned company, highlights the challenges the company faces in logistics and administrative management. With processes based on empirical and traditional methods, the company encounters high operational costs, logistical inefficiencies, and difficulties in inventory control. The analysis, grounded in Nigel Slack's administrative theories, reveals that JK Calçados could improve its efficiency and competitiveness by implementing modern practices, such as ERP systems, quantitative demand forecasting, and a Just-in-Time policy to reduce inventory and costs. The proposed solutions include automating inventory control, diversifying suppliers, and outsourcing transportation, as well as training the team to use advanced management techniques. Adopting these practices can reduce costs, improve operational efficiency, and ensure sustainable growth, strengthening market position.